Customer Care

Once you've experienced D Fine Jewelry's level of service, you won't want to shop any place else. We have personally met the designers, know the collections and can even find pieces from previous seasons. Imagine someone who can help you select the perfect gift or irresistible goodie for yourself, and who takes the time to personally gift wrap and ship the order within a day to your specifications.

Should you have any additional questions, please feel welcome to call us we'd love to speak with you.

Thank you for visiting dfinejewelry.com.

Your online transactions with dfinejewelry.com are secure. To respect your privacy, we guarantee that any and all information you are providing will remain strictly confidential and safely stored. No information about the visitors to our site will be sold, shared, or made accessible to any entity foreign to dfinejewelry.com.

We use Secure Sockets Layer (SSL) technology, allowing safe Internet transmission. This makes your use of a credit card over the Internet as safe as placing an order over the telephone when calling our store. We do not share or sell our cusomer list.

When you are browsing in the store, you can add items to your shopping bag and return several days later to pick up where you left off, with the items still in the cart. Please note we recommend re-checking if the items previously placed in your bag are still in stock before placing your order.

Our shopping bag is currently configured for users who are billing and shipping their orders to the United States. However, we are more than happy to work with our International shoppers in two ways.
Call our store and work with one of our sales associates to complete your order.
+ 1 516 569-2090
Contact us online with the product you are interested in, your name, address, and phone number and we will confirm the initial transaction details and complete the approval to purchase via fax.

Keep up to date with new jewelry and trends. Join D Fine Jewelry's Mailing list. Our guests are always in the know.

When you place a special order, you have committed to the item. Please realize that special orders are outside the scope of regular designer production and therefore, may take longer. Special orders are non-returnable (both non-refundable and non-exchangeable from the time the order is placed). Special orders may be canceled only within 48 hours of being placed. Our knowledgeable staff will be happy to answer any questions about special orders and alterations to existing stock (ring sizes, necklace lengths, etc). Timing and pricing will vary by designer.